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Leadership Communication #40: How to Boost Team Effectiveness: A Leadership Guide


By Stephanie Bickel


Why Isn't My Team Performing at Its Best?

Every leader knows the feeling—you're managing a talented group of individuals, but somehow, your team isn't working at its full potential. There are frequent delays, morale dips, and a lack of collaboration. Despite your best efforts, your team feels disconnected, and the results reflect it. You're left wondering, “What am I doing wrong?”


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Improve Team Relationships to Increase Effectiveness

The core of team effectiveness is not just about skills or resources, but the relationships between team members and their leader. When team members have positive relationships and communicate openly, they help one another, maintain momentum, and even accelerate their pace. As a leader, you have significant influence over these relationships, and fostering a culture of trust and connection can be a game-changer for your team's performance.



It's Not Just About Skills and Resources

Many leaders believe that effectiveness comes solely from hiring the best talent or providing the right tools and resources. But that's only part of the equation. Even the most skilled individuals struggle to reach their potential in a team that lacks trust and connection. Building strong, supportive relationships within the team is essential for unlocking the full potential of each member.

Strong Relationships Lead to Higher Performance

Research shows that teams with strong personal relationships perform better. When team members trust one another and feel comfortable sharing their ideas and challenges, collaboration improves, and productivity skyrockets. They feel more engaged and motivated, which leads to greater well-being and job satisfaction. This means lower turnover, higher morale, and better overall results for the team.


However, Unmanaged Negative Beliefs Can Sabotage Team Dynamics

Unfortunately, negative beliefs and assumptions about each other can derail even the most talented teams. Thoughts like "I have nothing in common with my colleagues" or "They don’t understand me" create distance between team members. This lack of connection can manifest in subtle ways—people sit farther apart, avoid eye contact, and don't engage in meaningful conversations. Over time, this erodes trust and hampers collaboration.


The Power of Trust in Teams

According to a Harvard Business Review article, teams with high levels of trust are 50% more productive. Trust leads to faster decision-making, better communication, and higher employee retention. In fact, when employees feel that their leaders and teammates trust them, they are 70% more likely to feel engaged at work, leading to stronger performance across the board.


How One Leader Transformed Team Dynamics

Consider a leader we'll call Sarah, who managed a high-performing team of software engineers. Despite their technical skills, Sarah noticed that her team struggled with communication. Projects dragged on, and the team’s energy was low. Sarah realized the problem wasn’t a lack of talent or resources—it was the relationships within the team.

She decided to take a different approach. Sarah began prioritizing social interactions, encouraging her team to share more about their personal lives. She organized informal virtual lunches and brought team members together to discuss non-work-related topics. Slowly, the team began to open up. They started communicating more freely, helping each other without hesitation. Within months, their productivity improved, and the team became one of the top performers in the company.


What Can Your Team Achieve?

Imagine a future where your team moves from feeling disjointed and ineffective to being a cohesive, high-performing unit. Team members share ideas openly, collaborate effortlessly, and take the initiative to support one another. Meetings are energizing and productive, with everyone contributing to the conversation.

As the leader, you no longer feel the need to micromanage. Instead, you see your team driving forward, solving problems, and creating greater value together. By focusing on relationships, trust, and communication, you can create a team that not only meets its goals but exceeds them—consistently and with enthusiasm.


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How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style.

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