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Leadership Communication Tip 27: Manage Up

Updated: Nov 18


Your leader needs help, encouragement, and sometimes your direction. There is a way to manage up that will build more trust and a better relationship with your leader.


Listen to the full lesson on Apple Podcasts.


Manage Up

Be Assertive and Take Initiative


First things first, let's talk about being assertive. I know, it sounds counterintuitive, right? You might worry about stepping on toes or overreaching, but trust me, your boss doesn’t want you to come into meetings asking for approval on every little thing. They want you to come in with answers, suggestions, and options.


Think of your meetings as opportunities to present solutions, not just problems. Use the situation-complication-resolution framework: start with the context (the situation), then present the problem (the complication), and finally, offer your solution (the resolution). This shows your boss that you’re not just identifying issues—you’re ready to solve them.


Give Constructive Feedback


Next up, giving feedback to your boss. This might feel awkward, especially if they didn’t ask for it. But remember, feedback isn’t always negative. In fact, positive feedback can be incredibly powerful. If your boss handled a meeting particularly well, let them know. Say something like, "When you framed the discussion that way, it really shifted the room’s energy positively. I’m going to use that approach next time." This not only builds a stronger relationship but also shows that you’re engaged and learning from them.


Ask the Right Questions


Don’t be afraid to ask questions—good questions can demonstrate your commitment and attention to detail. For example, ask about deadlines, preferred formats, or the audience’s concerns. This helps ensure you’re on the right track from the get-go. If your boss looks frustrated when you ask questions, it’s usually because they’re busy, not because your questions are unwelcome. Remember, a little frustration on their part means they’re comfortable enough with you to let their guard down.


Read Between the Lines and Take Initiative


Sometimes, tasks aren’t explicitly assigned, but you can read between the lines. If your boss mentions a document that needs creating but doesn’t assign it to anyone, take the initiative. Offer to draft an outline and ask for their feedback. This proactive approach shows that you’re willing to step up and take on responsibilities without being asked.


Similarly, follow up promptly after tasks are delegated. Summarize the task and ask any clarifying questions within a few hours. This keeps communication clear and builds trust with your boss.


Communicate Effectively


Effective communication is key. Find out your boss’s communication preferences—do they prefer emails, phone calls, or Slack messages? Do they like updates in the morning or afternoon? Tailor your approach to match their style, and you’ll find your interactions much smoother.


Always Look for Ways to Help


Look for opportunities to take mundane tasks off your boss’s plate. This allows them to focus on higher-level strategic thinking. Offer to handle routine reports or manage small projects. This not only helps your boss but also gives you more experience and visibility.


Speak Up and Rescue When Needed


Never go into a meeting and stay silent. Make it a rule to speak up at least once. This shows you’re engaged and confident. If your boss is struggling with a question, step in with a suggestion or ask a clarifying question to give them a moment to gather their thoughts. This kind of support is invaluable.


Stay Positive and Avoid Blame


Maintain a positive attitude and avoid blaming others, making excuses, or complaining. Focus on what you can control and how you can contribute positively. This mindset not only helps you stay resilient but also sets a great example for your team.


Managing up is all about making your boss’s job easier while showcasing your leadership skills. By being assertive, giving constructive feedback, asking the right questions, and taking initiative, you’ll build a strong, trust-based relationship with your boss. This, in turn, will accelerate your career growth and open up new opportunities.


So, are you ready to master the art of managing up? Start implementing these tips today and watch your career soar. Thanks for joining me, and I’ll see you next time with more strategies to elevate your professional game.


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Implement these strategies and transform the way you manage up. Stay tuned for more tips on managing across and other essential skills to elevate your career!


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How you speak is how you lead. Want to study leadership communication skills more deeply with group and private coaching? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style.


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