Virtual Communication Training
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Handling Difficult Situations
November 20, 2024 | 12 - 2pm CT
This virtual communication training course prepares emerging leaders for higher stake interactions when they will need to handle objections and resistance to their ideas. Participants will learn and practice the top 9 influencing skills, ways to disagree with diplomacy, manage a room with dissenting viewpoints, and handle surprises. We will also discuss ways to stay calm and controlled in difficult moments.
CORE COMPETENCIES
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Listening Skills
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Conveying Confidence
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Tools for Controlling Reactions
Coaching Others to Greatness
December 18, 2024 | 12 - 2pm CT
Many things fall into place when you have a coaching mindset. What is a coaching mindset? Participants in this virtual communication skills training course will learn the difference between a reflexive and mindful approach to coaching others. The exercises will cover the 5 elements of a coaching/mentoring relationship: (1) establish a relationship, (2) setting learning expectations, (3) building capabilities, (4) delivering feedback, and (5) counseling. This training is a role play based program where we will practice coaching others and giving pep talks in difficult moments.
CORE COMPETENCIES
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The 5 Coaching Moments
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Mindful Coaching Approach
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Best Practices
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Creative Coaching Approaches
Mindsets that Matter
Learn the power of mindset and how it impacts your communication. Explore different mindset models and techniques to identify your current mindset and make necessary changes for personal growth. Through guided exercises and discussions, you will develop strategies to overcome limiting beliefs and negative self-talk. You will also learn how to cultivate a growth mindset and adopt a positive perspective in various areas of your life. By the end of the training, you will have the tools to transform your mindset and create more powerful communications and interactions.
CORE COMPETENCIES
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Identify limiting beliefs
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Develop a set of substitutions to facilitate better communications and relationships
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Use mindset shifts to develop better messages
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Rewrite the past to build a better future
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Relationship Building
When you know how to network and build relationships, you have greater success in an organization. Yet, most people do not have a system for how to approach relationship building in a natural, efficient manner. In this course, you will build a plan for how to spend your time, manage and track your activities and successes, and work on how to craft conversations that accelerate collaboration. Leave the session with a strategy to deepen and expand your relationships.
CORE COMPETENCIES
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Expand your Circles
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Build Networking Methods into Schedule
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Make an Impact in Every Interaction
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Craft Better Conversations
Personal Brand:Your Mission, Vision, Values
The easiest way to scale your impact and radiate is by developing a clear, authentic personal brand. Participants will take a short quiz to help clarify their brand before the session. We will develop our brand statements and messaging to help your audiences understand your intentions and value. This is the work that helps you change the way others see you. It help you prepare for the next transition ahead.
CORE COMPETENCIES
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Clarify Your Authentic Brand
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Prioritize Your Values
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Create Mission and Vision Statements
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Presence and Managing Up
How do you establish instant credibility and connect easily with others? This interactive virtual communication training workshop focuses on the principles of personal style, helping you further define your professional style while capitalizing on your uniqueness. Learn how to leverage your unique style to establish a significant and differentiated personal brand.
CORE COMPETENCIES
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Visual Cues (posture, gesture, eye contact)
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Vocal Presence
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Authenticity
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Building trust
Crisp, Confident, and Credible
What is the best way to prepare a message? This virtual communication course introduces audience analysis and the pyramid structure for formulating messages clearly and logically. We will examine current client communications and work on pursuing written communication excellence. The training will cover message strategy, structure, and style.
CORE COMPETENCIES
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Audience analysis
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Finding the governing thought
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Pyramid structure
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Most common mistakes in writing
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Style standards
High Impact Meetings
This virtual communication training program focuses on how to design a meeting that facilitates engagement and accelerates problem-solving and decision-making. Participants will learn and practice two techniques for opening meetings: the interactive start and the fast start. Facilitation tools and techniques for steering conversation and handling dissenting viewpoints will be covered.
CORE COMPETENCIES
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Meeting design tools
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Strong starts and closes
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Facilitation skills
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Managing Disruptions
Presenting with Impact
This virtual communication skills training program is for those seeking to strengthen the most critical communication skills to better present ideas and convey credibility. This program focuses on audience analysis, assertive communication structures, and handling questions. Participants find new, improved ways to present a recommendation and articulate a vision. We practice the skills in breakouts. Participants leave the program with an elevated presentation style and toolkit for connecting with their various stakeholders. Participants will develop and practice delivering a section of a presentation. Techniques for handling questions and pushback will also be addressed.
CORE COMPETENCIES
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Audience Analysis
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Engaging Starts and Provocative Transitions
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Message Development
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Handling Questions
Storytelling
Stories are the most persuasive communication tool. Learn and develop the 5 most important stories for every professional - 1) Your Personal Story, 2) Company Story, 3) Industry Story, 4) Success or War Story, 5) Future Vision Story. In a conversation, presentation, or interview, use these stories to help audiences get emotional about your topic. Participants will practice dynamic delivery techniques to motivate and inspire their listeners.
CORE COMPETENCIES
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Prepare Stories with a Clear Teaching Purpose
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Practice Engaging Delivery Techniques
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Incorporate Storytelling Principles
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Use Memorizable Language and Phrases
Articulating a Vision
Create a compelling story of transformation for your organization or client. A captivating vision helps align your audience on a common goal. It accelerates the adoption of new ideas and minimizes resistance to change. This virtual communication course covers the fundamentals of change management and how to increase desire for innovation. Participants will learn how to coach clients to craft, adapt, and deliver a change message everyone can stand behind.
CORE COMPETENCIES
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Storytelling and Change
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Journey Creation
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Inspirational Delivery Techniques
Communication Agility
In this virtual communication course, participants will learn the five leadership communication roles and their corresponding message frameworks. Participants will practice responding in the moment to a multitude of scenarios to practice managing up, down, and across with the intention to command, assert, guide, motivate, and counsel. The importance of being flexible in your communication style and structure is emphasized.
CORE COMPETENCIES
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5 Leadership Communication Roles
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Ability to think on your feet
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4 Pushback Tools
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I liked the eye contact part, especially how to do it on Zoom.
CRISTOBAL
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You have managed to make these courses incredibly dynamic and inspiring virtually.
CARLOS
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Really a career changing experience! Thank you!
PATRICK
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This is fascinating content. I am so excited to share with my team.
FLORENCIA
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It was super useful!! I am more excited about virtual meetings, workshops, and presentations.
VANESSA
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The non-verbal communication exercises were fascinating to do via Zoom.
MAX
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Very interesting and useful. I have so many ideas for how to design interesting virtual experiences.
NICOLAS
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Thanks for the great experience! Hopefully we can run our meetings in Zoom as well as you did!
CHRISTINA
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Thanks for the great training and learning experience! This is unique and the facilitators were so engaging.
LUIS
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Really interesting! Nice to practice and try to make gestures and verbal communication more natural.
SUSIELY
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